Security Policy
Please Note:
Mr Positive is on the move. We have outgrown our modest warehousing and are moving to a bigger location. We have been busy planning for this to take place over the long (Labour) weekend. However, this is likely to spill over the following week before we are all set up and running as normal.
We are moving all our stock and dispatch system first and then the general admin systems. Please allow 1-2 days additional time for any orders placed over labour weekend and the week after.
If you are making a return over this timeframe, please allow a week for our team to be fully setup and in full swing.
Posted by site Admin October 15, 2024
Mr Positive website uses SSL certificate and does not store credit card details. Our credit card payments are processed through eWay and the banks.
eWay is Australasia's largest payment gateway and they have considerable resources and technology to provide the most secure portal for credit card transactions.
Mr Positive does not store credit card data.
Security Checks
Mr Positive is a big proponent to safer online shopping, as a result we do at times, conduct security checks for credit card transactions. This is process put in place to protect you the consumer from unauthorised charges to your credit card, as well as us as the retailer against loses in the event stolen credit cards are used to purchase something through our store.
We may contact you with request of more information relating to a transaction done with credit card. Please do not be offended, this process is crucial for safer online shopping and it is the only process available to us to ensure that there is a legitimate and authorised credit card in use.
